Return & Refund Policy


Since our products are perishable in nature, having a very limited period of shelf life, we do not entertain any return of or refund for the merchandise once it is sold.

Your option to purchasing  product from our store shall be deemed to be your final preference. With your every purchase, you agree with our ‘No Return, No Refund Policy’.


REPLACEMENT (if applicable)

We only replace items if they are defective or damaged, found at the receiving end.  If you need to exchange it for the same item, send us an email at to this effect and send your item through your nominated courier.



Once order is processed for dispatch, cancellation will not be allowed.



To return your product, you should courier the product back to: Banchharam Food Products Private Limited, P-13, Kasba Industrial Estate, Phase-I, Kolkata 700107, West Bengal.

You will have to bear the shipping costs for sending your item.

Depending on the geographical location, travel time of the consignment to reach its destination would vary.

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